1/7/2023 0 Comments Parcel locker uspsIt has made no sense for the individual giants in the parcel industry to invest heavily in parcel locker networks when they can easily establish access-point, retailer partnerships with national retailers like Walgreens and CVS, with practically no capital investment. UPS/FedEx The two mega-carriers are testing/pursuing their own proprietary parcel locker networks on a very small scale. However, they have been unwilling to open their networks to all e-commerce shippers and other delivery service providers. For a national parcel locker network to be truly user friendly and profitable, it must accept shipments from all sources and service providers that can meet the technical requirements.Īdditionally, the cost related to establishing a nationwide parcel locker network will be staggering. The vast geography that encompasses the US and the significant number of large to medium sized markets across that geography, is making it cost-prohibitive to develop and scale a parcel locker network to provide adequate coverage across the country.Īmazon: While Amazon has placed thousands of parcel lockers across the US, they reside mostly in major markets and usage is restricted to Amazon customers. Amazon is also aggressively growing its Amazon Hub parcel locker concept for consolidating deliveries at multi-tenant, housing complexes. However, this type of application is not new and mostly a service to help multi-tenant building managers, manage the deliveries that they are already receiving. In the US, proprietary parcel lockers have been slow to catch on and the reason is the high cost of network development. In Europe, we are starting to see testing and implementation of small carrier agnostic, parcel locker networks. Results in Canada have been mixed as Parcel Port has been developing a small network in the Toronto market and In-Post failed in its effort to establish a much larger carrier agnostic parcel locker network in the greater Toronto market. Consolidating residential deliveries at a parcel locker is a low cost, last-mile delivery solution that allows a carrier to displace the stand-alone, residential delivery. It costs a carrier a lot of money to make a single package stop to a home in a residential neighborhood. The home-delivery is also pricey for the merchant/payer as residential delivery related surcharges can exceed the cost of base transportation. Additionally, there are numerous operational challenges and inconveniences related to a residential delivery that simply do not apply to parcel locker delivery and make this last-mile delivery solution more attractive to the e-commerce merchant and carrier. The continued amazing growth of e-commerce and COVID 19 driven on-line purchasing increases, may be breathing new life into the parcel locker concept here in the US. Traditional parcel locker networks are proprietary and only serve the single sponsor/owner of the parcel locker network while UPL’s allow for the consolidation of parcels from multiple carriers/users at a single, networked bank of UPL’s. The UPL is an automated, electronically connected network of parcel lockers, usually managed by a single entity, that can accept parcels across multiple parcel carriers/retailers or users. No such truly universal parcel locker networks of any size exist in the US, although convenience store retailer 7-Eleven may be on the way to developing such a network as they expand their in-store parcel locker locations. Please refer to the full terms and conditions for further details.In Europe and Asia, the Universal Parcel Locker (UPL) tends to be referred to as the carrier agnostic or carrier neutral, parcel locker. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Post Offices will accept parcels up to 22kg and not greater than 105cm in one dimension. You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. The Express Post Guarantee does not apply to parcels sent using a parcel locker.ģ Track events will vary depending on the service used and how your item is lodged and delivered. Letters and standard mail is not accepted. Parcels must be under 16kg and no larger than 39 x 36 x 64cm in size. Parcels must be appropriately packed in either a prepaid satchel or a box or satchel with a postage label. This cost may be passed on to customers.Ģ Terms and conditions apply. Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services.
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